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General Questions

Due to the immediate, digital nature of the products sold at trendyfoxstudio.com, refunds or exchanges are not offered as digital items cannot be returned.

Please read the product description carefully before you make a purchase and feel free to ask any questions beforehand.

Canva is an online graphic design website that is free to use.

There is no software to download or fonts to install. Canva also offers thousands of graphics, fonts, and elements to make your design truly your own.

To use our templates, you will need to sign up for a free Canva account with your email and password.

As soon as your payment is processed, you will receive an email with the PDF file that contains the template link(s).

Once you click the link, a Canva webpage opens where you must select the Use Template button. Canva will then launch where you can make your edits to the design.

Canva automatically saves your work, so you can come back later to make any additional edits or changes. There is no expiration and you have unlimited edits.

When finished, download from Canva as PDF Print, PNG, or JPEG - whatever suits your needs.

Print your item at home, or use a professional printing service.

We currently only offer digital items, however, we have partnered with Prints of Love for professional printing services. Check them out here.

If you have an Etsy Account you can download your purchases from the Purchases And Reviews section of your Etsy Account.

If you checked out as a guest the download link will be sent to the email address you placed your order with (in the confirmation email you received).

You cannnot download from the Etsy App. You must be signed into Etsy.com in the web browser on your phone or desktop.

Payments & Safety

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify) here.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

We accept payments from major credit card companies like Visa, Mastercard, and American Express.