Due to the digital nature of our products, all sales made are final. There will be no refunds or exchange of items once a purchase is complete. For technical difficulties and other inquiries, please contact us firstname.lastname@example.org
If you have ordered an editable CANVA template, you will not receive a physical shipment.
Upon purchase, you will receive a download link to a PDF which will contain the Canva template link. Once you click the link, a webpage opens where you select "Use Template" and then Canva will launch.
Download links expire in 90 days, please open all purchased products (by clicking the templates links) as soon as possible, and save a copy in your Canva account.
Please also review our full Terms & Conditions for more info.
Check out Canva Design School if you are new to using Canva. Unfortunately, we cannot provide guidance or answer questions on using Canva.
Due to the complexities of troublshooting technical issues, we recommend you reach out directly to Canva support if you encounter an issue.